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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Under the direction of the Sr Director, serve as a lead business process owner for Research Operations business systems (high level processes, IT systems and performance metrics). This role will drive and influence the operation, compliance and quality status of Research Operations business systems. The responsibilities include development and management of a communication portal for the Research community, a library of process documents, job aids, and work flows.
In partnership with the Research Data Integrity and Security team, implement effective technical, administrative and operational support for Research Operations systems
In partnership with Research Operations leadership and expert staff, develop and manage a communications portal for the Research community that includes process documents, job aids, and work flows for processes supporting the following (but not limited to) research operations capabilities – quality, ethics and compliance, hazard and risk assessment, veterinary services, scientific support of third parties and information systems
Deliver and analyze performance metrics for the Research Operations capabilities
Identify and implement improvements to Research Operations and business operations and IT processes
Participate, as appropriate, in business and IT governance as well support the development and execution of the strategic vision for Research Operations
Develop relationships with key experts to implement strategic system related projects and tools on time and within budget
In partnership with key business partners determine and understand the system requirements and necessary business systems support resource needed
Benchmark internal and external research operations business systems and capabilities
Bachelors degree in a scientific or technically business related field
5 years in pharmaceutical research and development
Extensive process improvement experience
Demonstrated capability to work effectively with internal and external business partners
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Demonstrated ability to implement and/or maintain enterprise business systems including work flow applications, Share Point and end user tools
Demonstrated ability to evaluate complex analytical problems and recommend solutions based on analyses and business understanding
Demonstrated ability to influence business leaders at all levels of the organization using data analysis when making recommendations
Strong analytical and problem solving skills
Strong communication skills
Experience managing change programs
Demonstrated awareness of industry standards and best practice relevant to the role
Six Sigma Black Belt
Strategic planning experience and ability to make critical linkages between strategy and appropriate tactics
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.