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Business Controller / Head Operations Zaventem Belgium,  

Straumann (company)

Posted on : 02 February 2017

Project Description

Your Tasks : 
  • The Head Operations manages and leads the back office support  functions such as  
    • a) Customer Service/ 
    • b) Logistics/Warehouse 
    • c) Office management/Purchasing
    •  d) IT locally e) Quality Assurance / Regulatory Affairs   
  • The Head Operations ensures the smooth operation of the local sales  organization. 
  • His/her team functions as the backbone for the Sales,  Marketing  and HR departments. 
  • The Head Operations is a part of the Lead Team, reports to  the General Manager and in the matrix organization he/she has a functional  dotted line to the Regional Finance Officer. 
  • He/She has a strong interface to  the Head Logistics Europe and the Head Customer Service Europe, and where applicable as well to the IT department in HQ. 
  • On the top of the business  support this role assures all country related finance processes, in particular  Controlling related tasks. On an ongoing basis the Head Operations drives  Operational Excellence (e.g. continuous improvements of backoffice  processes).  

Major accountabilities include: 
  • Securing a smooth and professional operation of customer  service, logistics, quality assurance and regulatory affairs; 
  • Business Controlling for the country organizatiosn (topline  Controlling and OPEX Controlling on Cost Center / Internal Order level); 
  • Managing the monthly transDomino Revenue and OPEX forecast; 
  • Driving the budget process in the countries; 
  • Driving Operational Excellence and other improvement initiatives 
  • Facility Management and general purchasing responsibility (incl. Fleet  Management); 
  • Contact person for local internal and external audits; 
  • Assures establishment and execution of SAP key user roles (CRM, CO,  SD, MM); 
  • Issuing VAT declarations; 
  • Projects (e.g. Office Move/Refurbishment, Hardware exchange); 
  • Secure reliable IT infrastructure supported by the headquarter in  Basel; 
  • The Head Operations runs country specific business analysis requested  ad-hoc by the General Manager/Head Sales, the Head Marketing or the Product  Managers using our  business intelligence tools (SAP BW, infor ALEA, SAP  CO and FI); 
  • Close collaboration and coordination with CAS (A/P; A/R; General  Ledger; Cash Management, etc.);

Your profile: 
  Education / Professional Experience: 
  • Qualified candidates must possess a degree in business  administration with a major in Finance; 
  • At least three years of prior work experience in a leadership position  running multi-functional teams and proven track record in Business  Controlling; 
  • Good experience with Business Intelligence software and SAP CO; strong  knowledge of Microsoft Excel, Infor Office plus (ALEA) is an asset;  
  • Experienced in project management 
  • Have good experience in similar work and are versed in  Customer Service/ logistics/warehousing. 
  • You have good knowledge of Dutch and English in speech and writing.   
Personal / Competencies: 
  • Ability to work in an international matrix environment,  with strong support attitude for the country sales organization in the context  of global standards and procedures;
  • Enjoying investigating in  business transactions with high motivation to improve performance and  processes;   
  • Ability to work independently and under pressure; outgoing person  fitting into the spirit of an international successful sales environment, but  also able to build-up trustworthy relationship to the regional support  functions as Finance, HR, SAP/IT or Operational Excellence;  
  • Accurate and reliable working style; excellent analytical skills; high  self-motivation, straight-forward thinking and result-driven professional with  a can-do  attitude, willing to go the extra mile ; 
  • Leading by example; Team player and Coach with open, positive mindset  and respect for others, strong customer focus, ability to create opportunities  and effective communicator



Zaventem Belgium

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