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Associate Business Analyst Bengaluru India,  


Posted on : 20 March 2017

Project Description

Requisition ID 45476BR Title Associate Business Analyst - ISOtrain Job Category Quality Job Description At Novo Nordisk, we use our skills, dedication & ambition to help people with diabetes. We offer the chance to be part of truly global work place, where passion and engagement are met with opportunities for professional and personal development.Are you a person with innovative thinking and proactive attitude with continuous improvement as one of your career objectives?  Join GSC QMS Support team at Novo Nordisk and get a life-changing career!About the departmentGSC QMS Support department was established in May 2015, with a purpose of delivering services related to quality processes such training coordination and document handling (SOPs) to various internal clients within Novo Nordisk as per agreed SLA s.The main purpose of our existence is to provide superior service to our stakeholders consistently and add value to the processes in terms of standardization and efficiency.Key responsibilities:Drive maintenance of ISOtrain modules, courses and profiles in ISOtrain according to local ISOtrain strategies.   Assign and maintain local ISOtrain courses, modules, curriculumCreate/maintain rosters, Job codes, profession codesLiaise with business area super user for any assistance and support on ISOtrain. Support the stakeholders on training administration and maintenance tasks in ISOtrain.Perform peer review as and when required Deliver ad-hoc training reports/analysis on ISOtrain status   Responsible for timely delivery of scheduled and ad-hoc reports as per business requirements.Support knowledge management for ISOtrain   Stay informed and up to date about the use of ISOtrain by participating in workshops and meetings.Stay updated about news, events etc. published on the ISOtrain Support and Training Globeshare web pages. Key expectations: Precision and Uncompromising on Quality:  Work performed by the ISOtrain team has significant influence/impact on business and any quality error might lead to compliance issue.  Therefore, precision, accuracy, and high quality are imperative.  Business Understanding:  Develop a business understanding of the pharmaceutical industry and NN compliance requirements.Task Ownership: Act independently.Provide consistent high quality deliverables.Ensure assigned tasks/projects/activities are well planned and executed with strong sense of ownershipCapacity and Back-Up Training:    Ensure that there is proper back-up for all the assigned work tasks   Provide on-the-job training and potentially act as a buddy for new colleagueDrive Simplification and Efficiency:  Demonstrate ability to assess existing processes and identify and make suggestions for processes optimization. Proactivity:  Ensure proactive and regular communication with stakeholder concerning status.Raise red flags if necessary to avoid any unforeseen developments in planned activities.Identify and report potential compliance risks and provide recommendations to mitigate.Other areas of responsibility:  Secure a good collaboration between GSC and Global ISOtrain teamShare better practices and act as an GSC ambassador outside the areaUnderstanding of Novo Nordisk Quality management systemCommunication and Stakeholder interaction:Key stakeholders  ISOtrain TC sISOtrain super user / site super userDepartment managers / QA responsible in the respective business area supported.Type of communication  The job holder is expected to be a strong communicator both written and verbally and able to interact and influence senior management, support functions/Compliance organisations The job holder is expected to ensure a proactive communication flow towards the ManagerInnovation and change:Expected to work independently and drive initiatives, e.g.  Sharing better practices between units in NNIdentifying issues and problems for continuous improvement    Qualifications: Education:  Bachelor s degree or equivalent.Experience:  Overall 4-5 years of work experienceMinimum 3 years of relevant work experience Ability to analyse data setsAdvanced excel skillsExperience in training administration department is an added advantageKnowledge of the pharmaceutical industryBasic project management skillsProficient with PC-tools, extensive knowledge of MS Office Personal skills & Competencies:     Excellent oral and written communication and interpersonal relationship    Commitment to quality, lives up to NN values of being accountable, ambitious, open and honest, & innovative    Being curious, asking questions, eager to learn    Strong analytical skills, ability to prioritise and multi task    Pro-activeness, self-motivated and team player   State/Provinces Karnataka Position Location Bangalore Full Time or Part Time Full Time

Locations

India Bangalore

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