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Application Specialist Hoeilaart Belgium, Etten-Leur Netherlands,  

Posted on : 09 June 2017

Project Description

PURPOSE OF JOBProvide application support by conducting operator training, troubleshooting, aid with installation and validation of Sysmex analysers and IT systems. Provide educational and scientific support in the form of preparation of training, educational and promotional material, organization and participation in scientific symposia and workshops to promote the clinical value of the Sysmex product offering to both customers and the sales and marketing team. It is essential to maintain maximum customer satisfaction by ensuring systems continue to operate within specification through application excellence and direct customer communication. Although this position is office based it will require national and some European travel.Education:   Degree or Diploma in Biomedical Technology/ Biomedical Engineering in an appropriate categoryIVD industry exposure would be an advantageExperience:  3 years experience post qualification within an appropriate medical laboratory settingregistration with HPCSA in an appropriate categoryCompetencies / Requirements:    An independent, motivated self-starter, with above average and proven record of organizing, analytical, problem solving follow-up skills.Provide product application support (demonstration, training, troubleshooting, problem solving, typically in operating theatres)Ensure that software updates, maintenance procedures and complaint handling are dealt efficiently and effectivelyAbility to handle IT applicationsGood communication capabilitiesFlexible team player with a positive working attitude, strong target and sales orientation and a strong sense of responsibilityWillingness to travel locally and abroad at regular intervals: 45-70%Key Responsibilities   Applications Training: distributors and operatorsApplication Support: troubleshooting, product evaluation, tender support and analyser demonstrationScientific and educational support: conduct literature searches and critically appraise scientific publications as required. Support sales department in symposia and other scientific events  All CV s are to be submitted by 17H00 on 16 June 2017 to Applications received after this time and date, will not necessarily be considered. If there is no response within 10 working days from Sysmex South Africa, please consider your application unsuccessful.We look forward to your application.


Hoeilaart BelgiumEtten Leur Netherlands

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