Technical Trainer & Contract Relationship Manager
September 2010 --- June 2015
Technical Trainer at Thermo King, an Ingersoll Rand company, for air container. Responsibilities: - Building up a world wide service network with local Thermo King Service dealers. Certify the technicians onsite according to Air Authority Requirements (IATA, EASA and FAA) - Technical support for all air certified dealers and their technicians. - Support for the customer / owner of these air container in all technical belongings. - Contract Relationship Manager for all technical issues and questions of customer / dealers regarding air container. Creating documents for new service procedures.
Technical Trainer for retail solutions at Koxka, an Ingersoll Rand Company
September 2006 --- August 2010
Technical Trainer for supermarket cooling at Koxka, an Ingersoll Rand company, based in Pamplona / Spain. Responsibilities: - I trained technicians in our dealership all over EMEIA to increase reliabilty and customer focus for Koxka products. Training took place in the training center in Brussels or onsite at the dealers work shop. - Creating with marketing department technical documentation for Koxka products. - Responsible for building up and maintain an online data base with all technical documentation and marketing tools for retail dealer. I worked partly in a team who implemented new products to the Koxka portfolio. Key was to improve energy efficiency of Koxka products.
Sales Manager Export
June 2003 --- August 2006
Responsibilities: - Building up a distribution partner network in Austria, Switzerland UK, Italy and Spain for Micro CHP systems with local HVAC installer companies. - Managing all sales activities of these distribution partners. - Training and coaching the distribution partners regarding CHP technology and sales procedures.
Sales Support Manager
September 2002 --- May 2003
Support and coordination of all sales and sales support activities of the CONCAST Group by implementing a new Project Information System.
October 2001 --- September 2002
- Planning and projecting plants for industrial and commercial cooling. - Site management during the assembly of supermarkets and supervising of all works regarding the refrigerating plants.
May 1995 --- September 2001
Responsible for consulting and support of the planning division according to scheduling of CHP units in commercial and domestic applications. Work shops for planning and projecting of hydraulic, electrical and exhaust gas integration of CHP units in buildings. Instruct internal and external trainings for specifiers and consulting offices regarding to CHP systems and applications.
Engineer's degree in Energy Management and Energy System Technology / HVAC from Haus der Technik, Berlin in 1996
Diplom Ingenieur (FH) in Environmental Engineering Technology/Environmental Technology from University of Applied Sciences (TFH) Berlin in 1995
University qualification diploma in from Hessenkolleg Ruesselsheim in 1986
Technical apprendiceship as chemical worker in from Hoechst AG in 1980