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take full ownership in challenging projects and come with cost effective and sustainable solutions to accommodate user needs and strategic requirements

  •  24 years it experience in the Pharmaceutical Industry in both Clinical research and Sales & Marketing, working on regional and global projects
  •  extensive experience in Business Analysis and Project Management, delivering projects end-to-end with a passion for quality
  •  improve processes & eliminate inefficiencies and sharing best practices
  •  experience managing teams/contractors on-site and off-shore
  •  deep understanding of customer's requirements and needs. able to translate and communicate complex technical procedures into easy-to-understand material
  •  managing change well, flexible, cooperative, consistently working to over-perform and deliver under budget
  •  very good with numbers, humoristic and extremely stress resistant


Current Experience

  • Senior Business Analyst for MSD Belgium (current)

    Since March 2011
    o first point of contact for all it needs. o work closely with the end users and translate their needs into it projects. o make sure those projects finish on time and within budget. o First point of contact for all IT needs. o Work closely with the end users and translate their needs into IT projects. o Make sure those projects finish on time and within budget.

  • Project Manager CRM applications

    Since January 2010
    o msdconnect (siebel on demand) and isales: rolled out the standard crm application in multiple countries. both online (siebel) and off-line ipad version (isales) o veeva: supported the veeva rollout in austria and switzerland o edetailing – closed loop Marketing: rolled out clm to multiple end-user devices (tablet pc and ipad). lead a development team to integrate the data assembled from these clm tools back into the crm system. o MSDConnect (Siebel on Demand) and iSales: Rolled out the standard CRM application in multiple countries. Both online (Siebel) and off-line iPad version (iSales) o Veeva: Supported the Veeva Rollout in Austria and Switzerland o eDetailing – Closed Loop Marketing: rolled out CLM to multiple end-user devices (tablet PC and iPad). Lead a development team to integrate the data assembled from these CLM tools back into the CRM system.

Past Experience

  • Project Manager eCME (Continuous Medical Education)

    June 2007 --- January 2010
    o responsible for the roll out of the ecme platform in different waves to all countries having univadis (a merck owned non-promotional website for Health Care professionals). o standardized the rollout process as of wave 2. o worked with 3rd party agencies to get course accreditation. o implemented the bmj course catalog, including a process for translating these trainings into the 5 major emea languages.

  • Project Manager

    June 1998 --- June 2007
    it Project Manager supporting different areas in the business: bi, Web Development, Sales incentive programs

  • Team Lead of the Clin*Net Data Retrieval Group

    June 1991 --- June 1998
    o developed Data entry systems and Data cleaning tools for the large multi-country Clinical trials that were run out of brussels. o developed the tools to generate the supporting clinical data for the FDA submission package for these trials.


Self Assessment :
Analytical thinkingCollaborationCoordinationCreative thinkingCritical thinkingEfficiencyInnovative thinkingProblem solvingStrategic thinkingTrustWillingness to compromise


Self Assessment :
AnalysisBusiness IntelligenceBusiness Process ImprovementClinical Data Management21 CFR Part 11Clinical trialsComplianceCompliance with regulationsContinuous ImprovementData AnalysisData cleaningEnglishERPHealthcareHealthcare Information TechnologyMicrosoft OfficeMultilingualPharmaceutical IndustryPharmaceutical ResearchProblem SolvingProgram ManagementProject ManagementRestructuringSQLStandard Operating Procedure (SOP)Team Management
LinkedIn Assessment :
LifesciencesProduct developmentStrategySales ManagementData AnalysisProgram ManagementmanagementData ManagementMarket PlanningKey Account ManagementProduct launchMulti-channel MarketingHealthcarePMPClinical DevelopmentGMPMarketing ManagementMarket researchRegulatory affairsSix SigmaMarket AnalysisProject Portfolio ManagementCompetitive IntelligenceDiabetesNew Business DevelopmentPharmaceutical salesCardiologyCRMSAPSDLCBusiness DevelopmentCoachingFDABrand ManagementProject ManagementGCPMarketing StrategyValidationProduct managementBiotechnologyITILClinical researchIT StrategyBusiness AnalysisAccount ManagementGlobal MarketingPMOProduct developmentSales ManagementProgram ManagementData ManagementKey Account ManagementMulti-channel MarketingPMPGMPMarket researchSix SigmaProject Portfolio ManagementDiabetesPharmaceutical salesCRMSDLCCoachingBusiness AnalysisPharmaceutical IndustryAccount ManagementClinical trialsGlobal MarketingCross-functional team leadershipPMO

Skills and Expertise

Self Assessment :
Analytical skills Analyze data Report dataCollaborate with medical teamData miningDesign IT solutionsDevelop software programsImplement data reporting systemsInteract with statisticiansInterpret dataManage contractors Manage multiple projectsManage risksmanaging a small teamproject managementProvide trainingSolve problemsSubmit regulatory applicationsWork under specific instructions


  • Master of Science (M.Sc.) in Computer/Information Technology Administration and Management from VLEKHO Business School Brussel in 1994
  • Bachelor's degree in Information Technology from Hogeschool Gent in 1985

Training and Certification

  • Prince2 Foundation in 2016 Certification
  • Project Management Professional in 0000 Certification


BrightOwl Assessment:
Self Assessment:
Full Proficiency
Professional Proficiency

Work Preferences

  • Positions I am interested in:
    Business Consultant Project Manager
  • Work From Home:
  • Work Regime:
    Permanent position
    BrightOwl freelancer :    40 Hours per week :    100 Free Per Month(in coming months)
    BrightOwl employee
  • International:

Area / Region

Brakel, Belgium


Driving License
  • Yes

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