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Summary

Good balance between great written and verbal communication skills, technical aptitude and interest, capacity to think outside of the box to become the go-to source for information and advices. Good team player with the aptitude to work autonomously and make healthy, meaningful decisions. Ability to work on different projects simultaneously, attentive to details. In my current posotion, I'm responsible of monitoring the overall team work and putting in place strategies to meet teams’ objectives; performing review of opened and closed investigations endurent procedures and regulatory requirements are met, identifying corrections and/or improvements needs. I'm looking for new a challenge.

Experiences

Current Experience

  • Senior Clinical Engineer
    Since April 2011

    Provide customers with appropriate clinical and technical support in different languages via multiple communication pathways (phone, email, etc.); support patients, caregivers, and physicians while helping to generate new ideas for future product development. Conduct thorough, analytical, and timely investigations of device complaints according to Company policy, FDA regulations and rules of other governmental agencies. Plan, organize and prioritize daily work routine for the Clinical Technical Support team to meet established schedule and deadlines with guidance from manager. Manage weekly initiated file review meeting with Clinical Technical Support team to ensure correct file initiation, initial event coding and correct reportability decisions (for FDA regulations and other governmental agencies). Responsible for regulatory reports submissions (EU, FDA, etc..). Participate to procedure updates.

Past Experience

  • Researcher Assistant
    January 2009 --- January 2010
    Responsible for supervising thesis works for students in Master Degree. Training coordinator for students in Bachelor’s degree.

Knowledge

LinkedIn Assessment :
Medical DevicesHealthcareComplaint ManagementBiomedical EngineeringComplaint InvestigationsmanagementVerbal and written communication and presentation skillsExperience in medical device industry of complaint handling and troubleshootingExperience working directly with physicians and/or patients.FDACross-functional team leadershipProduct Compliance

Skills and Expertise

Self Assessment :
Analytical skills Guide students Interact with nurses Interact with physicians Interpret data Report data Technology research Use content management systems Write papersAdverse event reportingLead teamsManage multiple projectsproject management

Education

  • Doctor of Philosophy (PhD) in Electromagnetic Aspect of Biological Materials from Università degli Studi di Genova in 2010
  • Master of Science (MSc) in Biomedical/Medical Engineering from Università degli Studi di Genova in 2010
  • Research certificate in Molecular Docking from Université catholique de Louvain in 2010
  • Bachelor’s degree in Biomedical engineering in from Università degli Studi di Genova in 2004

Languages

BrightOwl Assessment:
Self Assessment:
French
Native
English
Professional Proficiency
Italian
Full Proficiency
Dutch
Elementary Proficiency

Area / Region

Vilvoorde, Belgium

Others

Driving License
  • Yes