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Government Policy Analyst and researcher with experience in European Union Financial Services and Banking Regulation. Specialties: Policy Analysis - national and European Union Financial Services Policy; Banking policy including consumer issues; Alternative dispute resolution - adjudication of financial services disputes; academic and legislative research; international relations and political economy; consumer information and advice


Current Experience

  • Seconded National Expert
    Since May 2015
    Seconded National Expert in the Economic Governance Support Unit, European Parliament

Past Experience

  • Higher Executive Officer
    August 2012 --- May 2015
    Policy Analyst with responsibility for the Capital Requirements Directive and Regulation, Deposit Guarantee Scheme, Financial Inclusion, Payment Accounts Directive, Consumer Protection (Regulation of Credit Servicing Firms) Act 2015 and general banking policy issues.

  • senior investigator
    March 2006 --- August 2012
    Senior Investigator with responsibility for investigating and adjudicating on financial services consumer disputes.

  • Customer Service Adviser
    September 2004 --- March 2006
    Adviser on various Consumer Helplines - answered queries and gave general information and guidance on what to do if people had a problem with a particular service or product; Processed payments;

  • Legislative Intern
    March 2004 --- July 2004
    Provided support to the Assemblyman and his Legislative Director; liaised with constituent office; assisted in researching, drafting and discussing new legislation; met with constituents and lobby groups; corresponded with constituent and interest groups


LinkedIn Assessment :
Policy AnalysisNegotiationLegislativeAdjudicationAlternative Dispute ResolutionTeamworkHighly AnalyticalFact FindingQualitative ResearchInternational Relations TheoryScholarly ResearchInternational Political EconomyEuropean politicsSocial MovementsAmerican PoliticsPolitical PhilosophyComparative PoliticsEuropean IntegrationCivil SocietyData CollectionPrimary ResearchCritical AnalysisPolicyLegislative RelationsAnalytical SkillsEuropean UnionPublic PolicyInternational RelationsResearchGovernmentLegislationAnalysisGovernanceSocial MediaPolitical ScienceStrategic PlanningPublic SpeakingmanagementPoliticsEuropean politics


  • Diploma in Tax Policy & Practice in Taxation from Irish Tax Institute in 2016
  • Certified Diploma in Project Management in Project Management from Institute of Project Management of Ireland in 2014
  • MA in International Relations from Dublin City University in 2011
  • Qualified Financial Adviser in Financial Planning and Services from LIA in 2008
  • BSc in Government & Public Policy from University College Cork in 2005

Training and Certification

  • Certified Project Management Diploma Certification

Area / Region

Brussels, Belgium


Driving License
  • Yes