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Summary

Master's Thesis student in Virology group, University of Tampere (BioMediTech). Customer service experience from 10 years.

Experiences

Current Experience

  • Master's Thesis student / Research assistant
    Since September 2014
    Virology Group, Heikki Hyöty. Detection of viruses with RT-qPCR, result data analysis and the use of DiabImmune birth cohort database.

Past Experience

  • Manager of ticket inspection
    September 2010 --- May 2016
    I was responsible for the ticket inspection (access control) in Hakametsä, the biggest ice hockey hall in Tampere, during Ilves Liiga matches. The work included solving problems with ticket inspection and ticket control system and briefing and managing work shifts for 20 employees.

  • Restaurant worker
    May 2013 --- November 2015
    Customer service.

  • Cashier
    March 2012 --- January 2013
    This job included selling of the traditional blacksausage (mustamakkara) from a food truck in a marketsquare, evaluation of the sales, making orders, accounting the proceeds and taking care of the food truck.

  • Club worker
    September 2009 --- April 2010
    I was serving food and alcohol in the Ilves Business Club in Hakametsä.

  • Cashier
    June 2009 --- October 2009
    Customer service.

  • Office and archive worker
    January 2009 --- May 2009
    Digitizing and managing the patient records and archives, various office work.

  • Ticket inspector
    January 2004 --- April 2009
    Welcoming everybody to the hockey match and cheking their tickets, including the VIP customers.

Personality

Self Assessment :
ApproachabilityCommunicativeCuriosityFlexibilityInnovative thinkingAttention to detail

Knowledge

Self Assessment :
qPCRVirology
LinkedIn Assessment :
Customer ServicePCRAgarose Gel ElectrophoresisBiomaterialsBiomedical Engineeringmolecular biologyBiochemistryVirologyMicrosoft ExcelMicrosoft AccessRNA isolationqPCRRT-PCRrecombinant DNA technologyAseptic TechniqueDNA sequencingCell biologyBiotechnology

Education

  • Master of Science (M.Sc.) in Biotechnology, Specialization in Cell and Tissue Technology. from University of Tampere in 2016
  • in Biotechnology from Tampere University of Technology in 2015
  • Ylioppilas in from Sammon keskuslukio in 2008

Training and Certification

  • Alcohol serving certificate / Anniskelupassi Certification
  • Hygiene certificate / Hygieniapassi Certification
  • RAY-pelaamisen valvonta Certification

Languages

BrightOwl Assessment:
Self Assessment:
Finnish
Native
English
Professional Proficiency
Swedish
Elementary Proficiency
German
Elementary Proficiency

Work Preferences

  • Locations I am interested in:
    Espoo, Finland Helsinki, Finland
  • Work From Home:
    No
  • International:
    Yes

Area / Region

Helsinki, Finland

Others

Driving License
  • Yes