Client Relations Specialist
February 2016 --- June 2016
• Worked extensively with legal and cash flow components of alternative investments. • Provided backup support, including phone coverage; field client and investor calls and inquiries about the investments. • Organized incoming legal documentation for subscriptions, redemptions calls and distributions. • Processed and tracked wire transfers for payments as necessary, kept track of cash and prepared bank statement analysis for Private equity, Venture Capital and Partnerships, Real Estate, Hedge Funds’ bank accounts. • Entered investor information into related proprietary software and database system. • Performed office management duties as needed.
Analyst, Alternative Investments
June 2015 --- February 2016
• Audited cash activities, market value changes of clients’ investments in Private Equity, Venture Capital and Partnerships, Real Estate, Hedge Funds. • Managed to deliver monthly reports in a timely manner to work-desk of clients invested in 850 assets. • Reconciled transactions and trades on a day to day basis between client and Fund Company such as capital contributions and distributions, subscriptions and redemptions, and validated these activities at the security level with valuation statements received from Fund Company per pre-decided timeline on behalf of the client. • Calculated and investigated any discrepancies using various applications, collaborated with responsible departments via email, telephone, ERMs to correct values.
Financial Assistant & Customer Service Representative
September 2012 --- December 2013
• Diligently processed customer financial paperwork daily for 90-100 patients, while responsibly keeping current and organized records of invoice copies, daily and monthly transaction summaries, balance proofs, and Patient Ledger. • Provided monthly statistical analysis of financial gains, as well as projected number of new starts and debands using Ortho2 Viewpoint that resulted in reduced cost of labor, as well as better medical inventory management. • Organized charting system for patients’ history, and assisted with preparation for procedures by organizing instruments and equipment.
January 2010 --- June 2010
• Analyzed financial activity, external and internal factors that influence the organization • Used methods of analysis: SWOT Analysis, The Five Competitive Forces That Shape Strategy, System and Process Approaches to the Management • Created a 5-year strategic plan • Created a business case based on the company's strategy, for the Bachelor's degree research thesis-type paper (graduation requirement)
Bachelor's degree in International Business from North Central College in 2015
in Customer Relationship & Language Specialization Program from Computer Systems Institute, Lombard, IL in 2013
SAP Training in SAP BI/BW from V3it Consulting in 2012
Degree of Licentiate in Economic Sciences with specialty in Business & Administration in Business Administration and Management, General from Academy of Economic Studies of Moldova in 2010