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Experiences

Current Experience

  • Product Specialist


    Since February 2016

Past Experience

  • Sales representative

    April 2013 --- February 2016

    technical, application and sales specialist of the agilent technologies Genomics and Diagnostic products (next generation sequencing target enrichment kits, real time PCR / PCR / Microarray /molecular reagents and others) in lebanon and jordan (through a Partner)
    please note that in lebanon we do everything.
    - provide the customer and partners with application support to offer the most suitable target enrichment kit for his/her respective project
    - provide customer and Partner technical and Training support
    - ensure that the instruments are installed according to the recommendations and validated before any customer operation
    - establish & maintain a productive relationship & partnership with customers
    - provide support in Troubleshooting issues with the technical skills of the end user, Experimental Design, Software and instrument.
    - identify customer’s concerns and work on finding a solution with the respective team Member once required
    - run instrument Validation.

    - develop the current business by implementing new strategies/business plans with the objectives of increasing market share and revenue and by communicating the customer’s feedback with the key personnel in the company.
    - organize technical Presentations to demonstrate the key benefits of the product
    - develop and maintain in-depth knowledge of market, demographic, and managed care information relative to assigned sales territory.
    - prepare action plans to identify new accounts and project.
    - monitor key competitors’ activities within the regions and actively react to protect and gain the market share. activities like promotions, products, exhibitions, and prices. most importantly is to tackle their products by our lock out specs.
    - use sales tools like shark, polaris, and ibis to manage business contacts, clients, contract wins, sales leads, and instrument installations.
    - attend trainings abroad and organize trainings for our customers and Partner.
    - sales specialist of macopharma blood transfusion division products
    - Sales representative of beckton dickinson Biosciences (Flow Cytometry and non-flow).

  • Sales representative and product specialist

    January 2009 --- January 2011
    promoting general Laboratory equipments product specialist of the equipments likereal time PCR / PCR / Microarray /molecular reagents and others:  preparing daily call report and setting appointments’ schedule  presenting and Selling company products and services to current and potential clients  preparing action plans to identify new targets and projects  preparing offers, surveys and reports  identify and resolve clients' concerns  establishing and maintaining a productive relationship and partnership with customers  staying up-to-date as regard new products, prices, market changes  attend trainings abroad and organize trainings locally  identifying new brands for potential distributorship

  • Sales representative

    December 2008 --- August 2009
    preparing daily call report and setting appointments’ schedule  presenting and Selling company products and services to current and potential clients  preparing action plans to identify new targets and projects  preparing offers, surveys and reports  identify and resolve clients' concerns  establishing and maintaining a productive relationship and partnership with customers  staying up-to-date as regard new products, prices, market changes  attend trainings abroad and organize trainings locally  identifying new brands for potential distributorship

Knowledge

LinkedIn Assessment :
DNA sequencingDNAqPCRSequencingGeneticsMolecular DiagnosticsMedical DevicesCell biologyImmunoassaysLaboratory AutomationLife SciencesTrainingSalesSellingPCRLaboratoryTime ManagementPricingBiotechnologyMicroarrayGenomicsLifesciencesmolecular biologyHPLCpharmacologyMedical DiagnosticsMarket developmentMass SpectrometryMicroscopyProduct launchChromatographyGel ElectrophoresisCapital EquipmentDNA extractionPurification

Skills and Expertise

Self Assessment :
Analytical skillsCommunicationConduct literature searches.Contract approvalDevelop marketing strategiesInteract with KOLMaintain Key Account plansMaintain strong relationshipsOral presentation

Education

  • Master's degree in Cell Biology from The University of Manchester in 2012
  • Bachelor of science in Biology from Notre Dame University, in 2008

Training and Certification

  • Training on blood transfusion products” in 2015 Training
  • “Microarray, FISH Technology, & Next Generation Sequencing (NGS) Target Enrichment Technical training” and “2100 Bioanalzyer & 2200 Tapestation in 2013 Training
  • Stratagene Product Porfolio” Technical training on PCR machine/bioreagents, QPCR, Cloning and mutagenesis portfolio, and protein expression in 2013 Training
  • Hands on Bioanalyzer Training” in 2011 Training
  • The Essential of Marketing” in 2013 Certification

Languages

BrightOwl Assessment:
Self Assessment:
English
Full Proficiency
Arabic
Native
French
Professional Proficiency
German
Elementary Proficiency
Armenian
Full Proficiency

Area / Region

Dubai - United Arab Emirates

Others

Driving License
  • No

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