BrightOwl Loader Loading


Experienced commercial professional, passionate about research, DNA processes, lifescience and the difference it can make for people's life.

Deep knowledge of customer assistance, organization and application of internal procedure..

End-to-end thinker, process and customer oriented.

Professionally my greatest joy comes from building and supporting win-win relationships with customers.



Current Experience

  • Order Processor - Administration
    Since October 2012

    Order processor/Admin/CSR- test and measurement devices - customer satisfaction as first

Past Experience

  • Administrative Assistant
    January 2012 --- April 2012

    Administrative assistant - facial surgery, feminilisation. This job was based in Gent.Way too far from Mechelen. I left after a few months.

  • Sales Advisor/CSR
    January 2009 --- January 2012

    Sales - technical advices, payment assistance

  • Customer Service
    January 2007 --- January 2009
    Customer Service - quotations, samples, technical requests and FDA regulation.

  • Owner
    January 2005 --- January 2007
    Import / export of wellness solutions. Home light therapy, UVB treatments for psoriasis, vitiligo, eczema.

  • Sales responsible
    January 2003 --- January 2005
    Sales responsible - UK, Nordics, Benelux

  • Medical assistent
    January 2001 --- January 2003
    Medical Assistant - administrative and clinical responsibilities

  • Logistics/purchasing responsible
    January 1996 --- January 2001
    Logistics/purchasing responsible

  • Laboratory Assistant
    January 1994 --- January 1996
    Laboratory analysis - investigation of nutrient deficiencies, potential toxicities from excessive fertility, acidity PH level and cure


Self Assessment :
Interest in knowledgeTrustCommunicativeAdaptabilityAnalytical thinkingAttention to detailCollaborationCoordinationOrganizationProblem solvingResponsibility


Self Assessment :
Actions and modes of action of human physiologyCustomer ServiceDermatologyDrug regulatory authoritiesEnglishGeneral practiceGood Clinical Practice (GCP)Good Laboratory Practice (GLP)ICH GCP guidelinesLaboratory ResearchMicrosoft OfficeOrganic ChemistryPre-clinical researchOrthopedicSerious Adverse Event (SAE) Medical devicesBiologyBudget ManagementBusiness DevelopmentFDAHealthcareHospitalsInflammationLife SciencesMultilingualOutlookPlastic surgeryStem Cells
LinkedIn Assessment :
Sales ManagementCustomer ServiceCustomer SatisfactionAdministrative AssistanceOrder ProcessingLogisticsForeign LanguagesMicrosoft OfficeSAPTelephone SkillsAvaya IP TelephonySalesMicrosoft ExcelStrategic Planning

Skills and Expertise

Self Assessment :
Control data Analyze dataAdministrative supportCollaborate with medical teamData entrymanaging a small teamOral presentationAdvise on medical perspectives Interact with nursesComplete study proceduresCoordinate projectsHandle callsHandle incidentslifesciencePeople managementProvide technical supportProvide trainingProvide support for scientific and/or technical projectsSolve problems


  • Bachelor’s Degree in Physiotherapy from CFPO – Physiotherapy, Bachelor in 2006
  • Business management and sales executive qualification in from ASCOM in 2004
  • Bachelor’s Degree in Cosmetology/Cosmetologist, General from CFP Cosmetology in 1999
  • in from Classical Science G.Leopardi - Lyceum in 1994

Training and Certification

  • Dutch cursus B1 in 2015 Training
  • Private study GCP/GLP/ICH/FDA/SAE in 2015 Training
  • BLSD/RCP Operator / First Aid Certification


BrightOwl Assessment:
Self Assessment:
Full Proficiency
Professional Proficiency
Elementary Proficiency
Elementary Proficiency

Work Preferences

  • Notice Period:
    12 weeks
  • Positions I am interested in:
    Customer Service Representative Laboratory Assistant Customer Service Manager Medical Sales Representative Operations Regulatory Affairs Associate Sales representative
  • Locations I am interested in:
    Diegem, Machelen, Belgium Mechelen, Belgium Puurs, Belgium Zaventem, Belgium
  • Work From Home:
    Yes, 1 to 3 days per week
  • Work Regime:
    Permanent position :    100% FTE
    BrightOwl employee :    100% FTE
  • International:

Area / Region

Mechelen, Belgium


Driving License
  • Yes