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Summary

sound professional with a vast experience and proven records in the laboratory Diagnostics and this for several international market leaders. always active and closely involved with the Training, support and demands from customers. strong interest to the scientific and technological aspects in the Clinical laboratory. very curious in new technologies. well-developed Communication & commercial skills, analytical, 4 languages, enthusiastic, driven, creative, and a team player.

professional target: a position in the Clinical laboratory Diagnostics, focused on the life science technology, Sales & Marketing or product manangement within an international organisation. close contact with customers where product knownledge is essential to successfully fulfill the installations, trainings, follow-up and support.

Experiences

Current Experience

  • Field Application Specialist - Sales Support

    Temse, Belgium
    Since March 2017
    • system application specialist in immunoheamatology (bloodgroup typing)
    • from pre-Sales product demonstration to final system installation - programming - end user Training - go-live support - follow up - scientific & methodology reagent support
    • Training & Customer Service activities to support Sales objecives
    • System Application Specialist in ImmunoHeamatology (Bloodgroup Typing)
    • From pre-sales product demonstration to final system installation - programming - end user training - go-live support - follow up - Scientific & Methodology Reagent Support
    • Training & customer service activities to support sales objecives

Past Experience

  • System Application Specialist Wavre, Leiden

    October 2014 --- June 2016
    • system application specialist in coagulation & hemostasis.
    • from pre-Sales product demonstration to final system installation - programming - end user Training - go-live support - follow up - scientific & methodology reagent support
    • Training & Customer Service activities to support Sales objecives

  • Account Manager (interim contract) Wavre, Belgium

    June 2014 --- September 2014

    Sales Account Manager flanders for Chemistry - Immunology - serology

  • System Support Manager Vilvoorde, Belgium

    June 2008 --- July 2013

    application support for the entire Clinical Chemistry - Immunology - coagulation product line.

    first point of contact for poct (glucose - cardiac - coagulation - bloodgaz) inquiries & support.

    development and creation of E-Learning tools for poct instrumentation

  • Support Desk Manager BeNeLux - UK Brussels, Belgium

    February 2001 --- April 2008

    head of support team - helpdesk for belgium, luxemburg, the netherlands, uk and ireland.

    support Member for coagulation - Immunology - serology / Infectious diseases

    ra/qs assistant & backup for all Regulatory Affairs between company and customers (audit evaluations)

    Administrator for crm system (it - siebel)

  • Product Specialist

    April 2000 --- February 2001
    Sales & product specialist for the bio-tek instruments product range for benelux and france. Lab Automation & robotics

  • International Technical Support Manager Antwerp, Paris

    October 1998 --- March 2000
    • responsable for the support of the entire european distribution network
    • application & service support for europe - middle east - africa.
    • in charge of the technical & application trainings of the French & German Sales force (Training, demonstration, Sales assistance)

  • International Support Manager Antwerp, Belgium

    April 1993 --- September 1998
    • responsable for the support of european distribution network (europe - middle east - africa)
    • integration and follow up of instruments at customers sites and local distributors

  • Scientific Support Specialist Brussels, Belgium

    March 1986 --- April 1993

    responsable for Laboratory and scientific customer support.

    plasma Proteins - nephelometry - serology - ELISA methods.

    Sales immuno, Rheumatology and bio-tek instrumentation.

  • Laboratory Technician LUC Diepenbeek

    March 1985 --- February 1986

Personality

Self Assessment :
EfficiencyInterest in knowledgeAnalytical thinkingCoordinationProblem solvingService orientedOrganization

Knowledge

LinkedIn Assessment :
Pharmaceutical IndustryHematologyTeam LeadershipProcess improvementBiotechnologyMedical DevicesELISAProduct developmentProduct managementoncologyHardware DiagnosticsInfectious diseasesMedical DiagnosticsHealthcarePharmaceutical salesSales EffectivenessCapital EquipmentChemistrySales ManagementLaboratoryLifesciencesProduct launchImmunologyMarket developmentFDAGenomicsLife Sciences

Skills and Expertise

Self Assessment :
lifescienceCoordinate projectsFollow up training programsGuide staffLead teamsManage multiple projectsproject managementProvide support for scientific and/or technical projectsSolve problems

Education

  • Bachelor of Marketing in Marketing from Groep T - Internationale Hogeschool Leuven in 1992
  • Evening School in Software Applications from Vrije Universiteit Brussel in 1988
  • Klinisch Laboratorium Assistant in Immunology and Virology from Katholieke Universiteit Leuven in 1984
  • in from St Jozefscollege Hasselt in 0000

Training and Certification

  • Change Management (Lean & Six Sigma) in 2016 Training
  • MS Visio in 2016 Training
  • Project Management in 2016 Training
  • ISO 15189 in 2012 Training
  • Languages

    BrightOwl Assessment:
    Self Assessment:
    Dutch
    Native
    French
    Native
    English
    Full Proficiency
    German
    Professional Proficiency

Work Preferences

  • Notice Period:
    1 week
  • Positions I am interested in:
    Field Clinical Specialist Field Project Manager Product Manager Product Specialist Project Manager Team Leader
  • Locations I am interested in:
    Belgium
  • Work From Home:
    No
  • Work Regime:
    Permanent position :    100% FTE
  • International:
    Yes

Area / Region

Vilvoorde, Belgium

Others

Driving License
  • Yes

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