i am a masters educated and experienced it professional with a track record of high performance and results. i deliver a technically sound, business focused and best fit approach to support achievement of business goals. i am very competent at a wide range of technologies, systems, and tools. areas of expertise include: it systems administration: it security; database administration; network and backup expertise; and infrastructure management Analysis. a highly capable Leader of people and projects, i have excellent business acumen, and the ability to solve complex and critical problems to achieve the optimal outcome. Career highlights to date include: led the team at atos: initiating and assigning work; Training and managing the associates to optimise output. successfully managed time and risk factors at atos to ensure delivery of critical services during resource crunch. mentored new atos joiners on technologies and roles and responsibilities to achieve a skilled and capable workforce. gained experience of making a vital contribution to corporate society at xerox and grew professionally. promoted from Associate to Analyst in reflection of efforts for the xerox, and achievement of zero escalations in 2 years. i am confident that my skills and experience will add value to a Recruiting organisation and welcome the opportunity to discuss my skills and experience in more detail with a Recruiting organisation.
Infrastructure Management AnalystJune 2015 --- October 2015
monitored and troubleshot backup and recovery through emc networker 7.6.managing devices. resolved issues related to backup configuration, failures and restores; and issues related nmc (networker management console) on emc networker. undertook license renewal; tape operation; hardware Troubleshooting. actively and pre-emptively determined possible faults and causes by the execution of pre-determined Health and operational checks. delivered engaging and effective Training to new team members to about the basic foundation of the technology. created and maintained necessary Documentation and procedures in support of the backup infrastructure. handled daily/weekly calls and reported on incident and problem tickets. worked on level 1 monitoring and support in tools including: backup exec view; emc avamar administration; and arc serve technology. played a key role in work on various backup tools: viz.; netcool; avamar; and backup exec. held accountability for media management of drives, license renewal activity, and backup infrastructure management using ibm tivoli storage manager.
Infrastructure Management AnalystApril 2012 --- June 2015
installed, upgraded and configured netbackup and tsm in new client servers, adding servers to backup rotation. created new policies and storage units, modifiying and scheduling the backup, and undertook daily backup monitoring and report generation. inserted/ ejected medias for tape rotation as per the schedule. managed backup policies, volume pools for daily, weekly and monthly backups. conducted freeze and unfreezing of media based on the requirement. performed the weekly maintenance (recycling of netbackup services) of the backup master and media servers, to enhance performance. monitored and troubleshot backup related issues through veritas netbackup (version 6.5) symantec (version 7.0,7.1,7.5 and 7.6) and tsm. created and maintained necessary Documentation and procedures in support of the backup infrastructure; backup and recovery client services were with ibm. monitored the daily missed and failed backups which included tdp for domino, SQL and oracle. resolved the various issues related to backups from remote servers, and troubleshot backup failures using unix commands. worked on a client – server environment monitoring critical servers in parallel with dallas and pittsburgh operation’s team, supporting internal and external clients engaged in business groups e.g. Health care services, construction equipment, chemicals, distilleries, on a 24/7/365 basis.
LinkedIn Assessment :
Master’s Degree in Network Systems from TEESSIDE UNIVERSITY in 2011
Bachelor’s Degree in Bachelor of Technology in Computer Science & Engineering from Jawaharlal Nehru Technological University in 2007
Training and Certification
CCNA in 2015 Training
SAN in 2014 Training
Area / Region