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i'm currently working for a biotechcompany as a customer Technical Support. my day job consist of helping clients with all technical aspects of their instruments, with a focus on blood analyzers.



Current Experience

  • Customer Technical Support

    Temse, Belgium
    Since May 2016

    customer support, instrument and robotic knowledge, analyzing Biological reactions, Software problems

    Customer support, instrument and robotic knowledge, analyzing biological reactions, software problems

Past Experience

  • R&D lab assistant

    September 2015 --- April 2016

    experience: artemia, aquaculture, Microbiology, production feed, fame Analysis

  • Lab Technician

    May 2015 --- September 2015

    temporary Intern

  • Arbeider Prepak en Uitpak

    December 2014 --- March 2015

  • studentenbier

    April 2014 --- June 2014
    4th place with our own beer at the 'brouwland biercompetitie'

  • Master Thesis: Immune effects of bacterial degradation of beta-glucans

    February 2014 --- June 2014
    experience with PCR, qPCR, dgge, short-chain fatty acid Analysis, lactate Analysis, ammonium Analysis, DNA concentration determination, ctab extraction of DNA, control and maintenance of microbial fermentors (Lab scale)

  • Masterproject 2: Parasiet immunologie

    February 2013 --- May 2013
    experience with working in a flow, extraction of white blood cells from cow blood, flowcytometry, cervical dislocation of mice, dissection of cows


Self Assessment :
Problem solvingAnalytical thinkingCollaborationApproachabilityCritical thinkingEmotional reactivityCuriosityTrustSociabilityProactivityOptimismKindnessInterest in knowledgeFlexibilityEfficiencySelf-confidenceAssertivenessCommunicative


Self Assessment :
aquacultureAnimal Models BiochemistryAdverse Events (AE)Allergy and immunologyAnimal trialAntibodiesAseptic ProcessingBacteriologyBioanalysisBiochemistryBioinformaticsBiologyBiotechnologyCell Based AssaysClinical Data ManagementClinical SuppliesCommunication SkillsComplianceComputational BiologyDiagnosticsDNAElectronicsEnglishGel ElectrophoresisGeneticsHealthcare industry
LinkedIn Assessment :
BioinformaticsMicrobiologyEnglishMathematicsSocial SkillsActingdutch

Skills and Expertise

Self Assessment :
Report data Use content management systemsAnswer, transfer and handle incoming calls as needed.Assess adverse reactionsCommunicate effectively on different company levelsEnsure data integrityHandle callsHandle incidentslifescienceSolve problems


  • Master in Biochemistry and biotechnology from University Ghent in 2014
  • Bachelor in Biochemistry and Biotechnology from University Ghent in 2013

Training and Certification

  • course Aquaculture in 2016 Training
  • Languages

    BrightOwl Assessment:
    Self Assessment:
    Professional Proficiency
    Elementary Proficiency
    Elementary Proficiency

Work Preferences

  • Work From Home:
  • Work Regime:
    Permanent position
    BrightOwl freelancer
    BrightOwl employee
  • International:

Area / Region

Gent, België


Driving License
  • Yes

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