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Experiences

Past Experience

  • Customer Service & Distribution Assistant Zaventem, Belgium

    December 2013 --- March 2014

    support on projects

    stock adjustment activities

    Sales order creation and maintenance

    transport organisation & follow-up.

    Training new team members

  • International Customer Service Provider Brussels, Belgium

    August 2012 --- November 2012

      “macro distributors” department.

    train &  Coach new members as part of a csc migration

     distributor’s market csc transition & conversion activities support

    managing customer’s business queries and Sales support activities

     investigating for overdue payment (ap / ar in SAP)

     billing and customer relationship management activities

    Sales order creation and maintenance

  • Deployment Administrator Brussels, Belgium

    August 2010 --- July 2012

     “macro distributors” department

    managing customers’ business (Customer Service), stock adjustment activities

     support and coordination on portfolio re-image project (pri)

    solving parked and blocked item of SAP workflow activities

    Training & Coaching new team members

    support project team for Customer Service centre migration

  • Procurement coordinator Brussels, Belgium

    October 2009 --- July 2010

    in "additives" departement

    coordination between account payable & account receivable

    Sales orders placement and maintenance

    managing orders, vmi, idocs error reports.

    solving parked and blocked item of SAP workflow activities

    building kpi’s to improve processes of additives’ Operations

  • Pricing analyst Brussels, Belgium

    July 2009 --- September 2009

    in Finance departement.

    data preparation for gsap go-live and support on the deployment activities related

    prepare monthly closing: margin analyzes & reporting to Finance department manager

Personality

Self Assessment :
CoordinationCollaborationCommunicativeProblem solvingAttention to detailAdaptabilityCritical thinkingEfficiencyOptimismProactivityResult OrientedSelf-confidence

Knowledge

Self Assessment :
SAPERPPowerPointOutlookOutsourcingBusiness Process ImprovementCustomer ServiceLogisticsSupply ChainSupply Chain ManagementKey Account ManagementMicrosoft WordMicrosoft ExcelCRM

Education

  • Master in Management Sciences from LOUVAIN SCHOOL OF MANAGEMENT (UCL) in 2008
  • Bachelor in Economic and Management Sciences from FACULTÉS UNIVERSITAIRES SAINT LOUIS in 2007

Training and Certification

  • SAP Finances in 2009 Training
  • Dutch personal lesson in 2009 Training
  • Korean language debutant level in 2009 Training
  • Languages

    BrightOwl Assessment:
    Self Assessment:
    English
    Professional Proficiency
    French
    Native
    Dutch
    Elementary Proficiency

Work Preferences

  • Locations I am interested in:
  • Work From Home:
    Yes, 0 to 5 days per week
  • International:
    No

Area / Region

Sint-Pieters-Leeuw, Belgium

Others

Driving License
  • Yes

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