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Summary

i am very smart person and fast learner and can work under any kond of pressure.

Experiences

Current Experience

  • CRM

    Shiek Zayed Raod
    Since June 2014

    customer relationship executive.

    • dealing with customers issues and inquires.
    • pre-and after Sales follow up
    • co-ordinate with eight systems to find a solution for customer issues (Sales force,gcss, rkem, mepc ,gsis, dubai trade, dcc,cods).
    • deal with port, destinations and other departments to help customers to deliver their cargo.
    • responsible for one trade and try to get more customer in one region.

    import Customer Service.

    • handling issuing delivery orders and solving the related issues.
    • dealing with different systems (SAS,cods,sharja system,dubai trade)

    Customer Relationship Executive.

    • Dealing with customers issues and inquires.
    • Pre-and after sales follow up
    • Co-ordinate with eight systems to find a solution for customer issues (Sales Force,GCSS, RKEM, MEPC ,GSIS, Dubai Trade, DCC,CODs).
    • Deal with port, destinations and other departments to help customers to deliver their cargo.
    • Responsible for one trade and try to get more customer in one region.

    Import customer service.

    • Handling Issuing delivery orders and solving the related issues.
    • Dealing with different systems (SAS,CODs,Sharja system,Dubai Trade)

Area / Region

Dubai - United Arab Emirates

Others

Driving License
  • Yes

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