Head of Operations, Performance and Planning / Deputy GM for the BeNeLux region Responsbile for the following portfolio: - Operations: Project based task to improve the effectiveness and efficiency of relevant processes, staff and deliverables of support functions. - Performance: Support and facilitate the performance upgrade via implementation of Operational Excellence tools & practices, Virtual Office, Commercial Capability Program, MyWinningCareer. - Planning: Organize and facilitate the BeNeLux meeting cycle, forecasting and budget process. Project Lead for Ex-Plan Risk & Opportunities to ensure action in time, in full and with the appropriate quality. Commercial lead remains with the General Manager or a defined commercial person from the BeNeLux organization. Area Manager North and West Europe± Governance, Ethics & Assurance Responsbile for the following portfolio: - Based in Hamburg, scope of control consists of the BeNeLux, DACH and Nordics region. - Chairman of the governance board, compliance council and quality circle for my region. - A.I. Regional head of Artwork for the North and West European region. - Global business partner for the rollout of global promotional approval process. - Consumer healthcare business lead for global projects of compliance operations. - Certified Data Privacy Officer for North and West European Region. - Member of the North &West European regional leadership team.
BeNeLux Head of Operations, Performance and Planning
Since January 2014
Deputy to the General Manager of the Benelux Organization. Responsibilities include Day to day management of the BeNeLux organizations and to ensure fluent activities. Improve the operational systems, processes and policies in support of GSK's mission - specifically, support better management reporting, information flow and management, business process and organisational planning. Manage and increase the effectiveness and efficiency of Support function through improvements to each function as well as coordination and communication between support and business functions. Ensure that operating objectives and standards of performance are owned by staff and interns. Ensure that appropriate standards of conduct are established and complied with.
Area Manager North and West Europe: Governance, Ethics & Assurance
Since November 2011
Governance, Ethics & Assurance manager for the North and West European region. Based in Hamburg, scope of control consists of the BeNeLux, DACH and Nordics region. Chairman of the governance board, compliance council and quality circle for my region. Reporting to the General Manager N&WE region and the European Compliance Officer. Member of the N&WE regional leadership team. Global business partner for the rollout of global promotional approval process. Certified Data Privacy Officer for North and West European Region LPEC certificed compliance officer.
September 2009 --- October 2011
January 2006 --- September 2009
January 2006 --- January 2007
January 2000 --- January 2002
AdaptabilityApproachabilityDiligenceInnovative thinkingProblem solving
Skills and Expertise
PrivacyReport non-compliance incidentsCoordinate ethics committeeManage risksIdentify risksReview quality policiesMonitor sales performanceMonitor Key Performance Indicators (KPI's)Prepare internal audits
Master in Supply Chain Management from Rotterdam School of Management, Erasmus University in 2006
Bachelor in Business Administration from Rotterdam School of Management, Erasmus University in 2005
Bachelor in Business Information from in 2002
Training and Certification
Data privacy officer Germany in 2015 Certification