Brand Sales consultant
May 2014 --- September 2014
# Be the face of the Client Company (Electric Ireland) as part of summer job. # Discuss the Energy bills with the Prospects face to face at their door step. # Describe the best package with respect to best service, discounts and rates. # Spread awareness about the market situations and competition. # Help Prospects to save money on their energy bills and sign up for the energy package. # Build trust between Prospect and Company and create a win-win situation. # Achieve the targets on daily, weekly and monthly basis in fast paced, high pressure environment.
Retail Sales Associate
April 2013 --- November 2013
# Dispensing OTC and prescription medicines and cosmetics. # Stock management and shelf display. # Cash handling # Record keeping # Excellent Customer Service
Technical Support Associate
September 2012 --- March 2013
# Target and Performance achiever through hard work and high pressure to provide best customer service. # Worked hard and never let any opportunity of one call resolution miss. # Went extra mile within Company procedures and questioned various departments to reorganize Customer's trust in Company Service and support. # Did data entry through excellent touch typing with 40wpm.
August 2011 --- September 2012
# Developed further and demonstrated Interpersonal skills, Playing role in Team, Multitasking and excellent communication. # Exceptional Customer service provided through attention to every detail, active listening, paraphrasing when in doubt, chasing appropriate department while kept customer informed and made sure not to lose Customer at any point of time. # Achieved best Quality Scores, Customer Feedback points, maintained healthy competition and hit targets frequently.
Clinical Trial Assistant (Trainee)
March 2011 --- August 2011
PROJECT: Review of clinical Study Protocol No. USV/BROMO/001, Version : 01, Date : 20-January-2011 titled- "Evaluation of the Efficacy and Tolerability of Bromocriptine in treatment of Uncontrolled Type 2 Diabetes Mellitus" # Provided monitoring visits for assigned protocols to sites and therapeutic areas. # Administered protocol and related study training and information to assigned site and establish regular lines of communication with sites and management to manage ongoing project expectations and issues. # Participated in site selection, initiation, monitoring and close-out visits in accordance with contracted scope of work and good clinical practice. # Created and maintained appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation. # Managed the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, Case Report Form (CRF) completion and submission.
July 2010 --- March 2011
# Reflected excellent product knowledge. # Demonstrated and developed further Convincing and Persuading skills. # Shaped Marketing and Presentation skills under the guidance of Regional Business Manager. # Served as Ambassador of the Company. # Promotions of the products in social events organized on World Health day, World Diabetes Day,etc. # Organized Continual Medical Education (CMEs) round table meets and conferences. # Built rapport with the Top Physicians, Diabetologists, Cardiologists, Pharmacy Distributors, Pharmacy Retails and Customers(Patients). # Promoted the world known Weight reducing Product for Company. # Launched new products of the Company successfully and created buzz about them in the market. # Achieved sales targets right from inception. # The business base was 56% when joined and eventually took it to 114% through hard work, team planning, initiatives and discussions with colleagues to work as one and make difference. # Demonstrated Team playing as well as self motivated aspects of my personality. # Assisted Managers in Administrative work through Microsoft tools mainly Excel. # Best Sales Person for Xenical in 2nd Quarter, 2011. # Assisted Clinical team in Phase-4 (Post marketing clinical) trials for new company product Brain-star.
MBA INTERNATIONAL BUSINESS in Business management from Dublin Business School in 2015
PG diploma in Clinical research and Clinical data management in Clinical from MITCON in 2012
B.PHARM in PHARMACEUTICAL from University of Pune in 2010