I possess a broad and international experience of administration and coordination, primarly in project related work. I am open-minded, accurate and ambitious with great commitment to my work.
Clinical Trial Assistant (CTA)
Since December 2013
• Assist the study team members with respect to daily administrative tasks • Acquire knowledge of ICH/GCP, applicable SOPs and regulatory requirements • Be familiar with the study material provided to the patients • Co-ordination and set-up of meetings, preparation of presentation material and preparation of meeting minutes • Prepare, collect and maintain essential documents and update electronic system thereafter • Coordinate translation of essential documents • Coordinate ethical submission and submission to Biobank, Data Inspection and Radiation Protection Committee if applicable
Clinical Trial Assistant (CTA)
March 2008 --- November 2013
• Maintenance of clinical trial databases. • Support Clinical Operations in preparing and maintain Trial Specific Documentation. • Coordinating and processing of Investigator and Vendor payments. • Undertaking team orientated initiatives such as arranging meetings, taking minutes and coordinating team activities. • Support and perform quality control audits of clinical study documentation • Perform monitoring visits by phone on Project Managers request.
September 2007 --- February 2008
Assisting several trademark consultants by preparing, completing and submitting trademark applications, making updates in the trademark database, invoicing, information search in external databases and correspondence with customers and authorities in English and Swedish.
May 2007 --- August 2007
Administrative and technical support to customers at Customer Relations-department which included responsibility for verification of payment data, payment of client funds, registration and follow-up of customer complaints. The responsibility also included management and monitoring of payment claims, which involved bank contacts.
Administrative and Database Assistant
August 2004 --- May 2007
Responsible for doing research of prospects, sending out circulars and certificates, maintaining and updating CRM-database, creating projects and gathering research information for a research team, assisting project managers and marketing managers, assisting overall other departments where needed. I also performed quality checks of the address lists as one of my main responsibilities
Customer Service, Conference Hostess, Hotell receptionist
June 1996 --- August 2004
Summer and extra work related to administration and customers service in Stockholm
January 2003 --- May 2003
Responding to claimants’ and general public’s queries regarding reimbursement of losses and endurances during second world war. The assignment also included maintenance of records of contacts and correspondence and tracking of queries. Translations were also carried out of official correspondence from English into Polish, Swedish, Norwegian and Danish and vice versa.
May 2002 --- January 2003
Responsible for distribution of journals, maintenance of library, journals and database registration.
Marketing and Project Assistant
February 2001 --- August 2001
Independent marketing research concerning trademark and competition in Germany.
June 1998 --- July 1998
Responsible for creating a Polish customer catalogue and following up activities of the competitive market.
Attention to detailCollaborationCommunicativeCoordinationCritical thinkingCuriosityEfficiencyFlexibilityIndependenceKindnessOrganizationOrientationProactivityProblem solvingResponsibilitySelf-disciplineService orientedSociability
Skills and Expertise
Administer, maintain and co-ordinate the logistical aspects of clinical trialsCustomer serviceCoordinate projectscoordinating research projectsCoordinationserviceinvociesettlementpaymentsadministrationcrmconference hostessCustomer SupporttranslationsAdministrative support
Degree of Master and Science in Business Adminstration and Economics in Business Administration and German from Stockholm University in 2003
Part of my Master of Science degree in Single courses in Economics and Marketing from Szkoła Główna Handlowa w Warszawie in 2001
Part of my Master of Science degree in Single courses in Economics, Marketing and German from Otto-von-Guericke-Universität Magdeburg in 2000
Social Science in Social Science from Hersby High School in 1997
Training and Certification
GCP in 2014 Training