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Summary

result-oriented Account Manager with focus on business growth and Customer Satisfaction. extensive experience within the Pharmaceutical sector on both commercial and operational terms. excellent knowledge of the customer situation as the basis for quality and success. margins and good alignment with the internal organisation is essential. i am open to new challenges and experiences

Experiences

Current Experience

  • Inkoper Medische Hulpmiddelen


    Since September 2016

Past Experience

  • Category Manager Spécialité

    September 2011 --- August 2016
    in a team of category managers i´m responsible for the Purchasing policies and the purchase of Pharmaceutical products. managing daily Operations, purchase and Sales forecasts, quota´s, deliveries and availability. focus on service level and margin and on process efficiency. i negotiate with Pharmaceutical companies for Purchasing conditions and price optimizations before finalizing it in a agreement. mediq hooikoorts app. i manage a free application to manage Health issues for people with hey-fever. continuous development of the app as well as sending push-notifications to the users about upcoming pollen.

  • Cat Man

    January 2016 --- January 2016

  • Account Support

    August 2009 --- September 2011
    Sales support for the Account Manager. job tasks contained of: setting up contracts, price Analysis, Customer Relations, preparing Presentations and meetings. Project Leader when implementing a new it system (jde) for the complete warehouse, Customer Service and Finance department i was Project Leader for the reporting part of the project. (re)designing current stock & Sales reports for our principals. pandemic flu. when the government arranged Vaccines as precaution for a possible breakthrough of a pandemic flu i was the centre between the organizing ministry of Healthcare, Logistics and pharmacies.

  • Car Salesman (Junior)

    September 2007 --- June 2008
    Sales of new and used cars especially volkswagens. managing Customer Relations data collection for trade-ins to put them online

  • Internal Sales Assistant DAF Trucks

    June 2007 --- August 2007
    responsible for the work Planning off sold trucks. this included Planning from special build ups, paintjobs, adding accessoires, drivers, customer requests up to to certain examinations and the right Documentation.

  • Call Center employee

    September 2002 --- August 2006
    2,5 year Customer Service (breda) 1,5 year business Customer Service (den haag) i provided in the needs for service and inqueries. these subject could be about their, contracts (renewal), billing, network service, broken phones, barring, etc.

Personality

Self Assessment :
Attention to detailCritical thinkingIndependenceCollaborationCuriosityIndividualityService orientedResult OrientedProblem solvingProactivityCharm

Knowledge

LinkedIn Assessment :
Account ManagementB2BmanagementSalesSales ManagementCustomer ServicedutchCall CentersCoachingChange ManagementMarketingBusiness StrategyMarketing StrategyOperations ManagementMarketing CommunicationsMarketing ManagementAutomotiveNew Business DevelopmentManagement ConsultingCustomer SatisfactionVehiclesautomobilePurchasingPurchasing ProcessesCustomer RelationsLogisticsData AnalysisCreative SolutionsNegotiationSales OperationsProcess improvementPharmaceutical IndustryAutomotive AftermarketAutomotive EngineeringSoftware DocumentationBusiness Process Improvement

Education

  • Bachelor in Business Administration Management/Marketing from Northwood University in 2009
  • B in Automotive Business from Iva Driebergen in 2008
  • Niveau B in Automotive Management from Iva Driebergen in 2008

Languages

BrightOwl Assessment:
Self Assessment:
Dutch
Native
English
Full Proficiency

Work Preferences

  • Notice Period:
    5 weeks
  • Positions I am interested in:
    Account Manager - Life Sciences healthcare Account Manager Medical Sales Representative
  • Locations I am interested in:
    Alkmaar, Netherlands Amsterdam, Netherlands Delft, Netherlands Leiden, Netherlands Netherlands Rotterdam, Netherlands Utrecht, Netherlands
  • Work From Home:
    No
  • Work Regime:
    Permanent position :    100% FTE
  • International:
    Yes

Area / Region

Utrecht, Netherlands

Others

Driving License
  • Yes

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