EXPERIENCE SUMMARY: Aligning IT with business strategy leading to significant cost savings - BI (Scorecarding; KPI management; datawarehousing; geomapping and competitive intelligence) - Enterprise Application Integration solution architecture with data flow modeling – ERP/CRM solutions - SAP SD and MM – Complex problem solving – Cross-cultural team management. Significant contributions: Developed a BI Pilot Dashboard for Sales Force Effectiveness and convinced Merck Corporate to make it available for all Merck entities. This dashboard increased productivity by 3 days/month. Lead the implementation of an SAP update resulting in 200k EUR revenue upside. Reduced operational costs by 10% through SAP improvements. Developed the technical architecture for the current European Commission Emission Union Registry used by 13 member states and lead a team of developers in Greece and testers / analysis in Belgium in its implementation.
Business Process Optimization SME
Since August 2011
Business Process Optimization SME - Responsible for business process optimization projects throughout Europe. - Leading several Dashboard projects for different business units. - Developed a pilot Qlikview scorecard combining sales, CRM, and SAP data and convinced Merck HQ to make it available for all European countries. This dashboard saves 3 days/month in data gathering. - Provide SAP support for the region on P2P and O2C business processes for the region. - Provide technical solutions to business issues while building lasting relationships with business partners. Data Manager - Achieved 10% cost savings through SAP SD/MM change management and operational issue resolution alongside HQ teams in Germany. - SAP Key User for Belgium and Netherlands and Global Key User for Order to Cash process. - Created and redesigned reports in our CRM system that improved the visibility of the neurology business by 12% by combining data from different sources (competitive intelligence, ex fac, etc...). - Responsible for CRM change management, maintenance, and implementation. - Reduced operational costs by 15% through Master Data Management initiatives. - Technical lead for a project to enable better sales targeting using geomapping applications - forecast accuracy has improved by 30%
Senior Manager - BIM Team
March 2011 --- September 2011
Responsible for the delivery of BI projects for Johnson and Johnson and managing geographically dispersed teams mainly offshore. Lead for Master Data Management Initiatives.
March 2009 --- March 2011
• Responsible for the alignment of Kyoto related projects across EU Member States and United Nations. • Lead a team in the implementation of the single registry vision to enable Member States to manage their emissions (RUP methodology). This is a 4-year and €3.5 Million framework contract. Coordination of development team in Athens and Denmark and business team in Brussels. • Developed the vision and foundation of a single Union Registry for the implementation of the new amendments to the Climate Change Regulation. • Worked with the European Commission on the change management strategy with all Member States.
May 2008 --- November 2008
- Design, implementation and testing of ETL flows and DB / DWH designs - Mentoring of peers in domains of project management, business optimization, and Business Intelligence
February 2003 --- April 2008
Business / Strategic Competencies - Enterprise Strategy Consultant aligning IT with business strategy - infrastructure optimization (APIO, BPIO). - Business Intelligence and scorecarding: defining business metrics from available enterprise data, their measurements, and formulating KPIs to be tracked through a balanced scorecard. - Defined and setup Technical Centers of Excellence and the accompanying change management strategy. - Solution selling. - Leader in the field for promoting the adoption of technical infrastructure Optimization (IO) provided by Gartner. Presented at various Conferences on integrating IT with Business and Support organizations to render IT agile and proactive. Realized $400,000 upside selling opportunities through services, support, and software sales. - Change management responsibilities such as training users on new technologies and processes. Technical Competencies: - Microsoft University instructor on the BI Stack and BPM tools and mentor. - Technical and services sales - BI Stack (DW, portal, reporting, scorecard); BPM; Workflow Technologies - Responsible for product demonstrations to CXOs focusing on business value of MS technology, discussing its adaptations and value add to the enterprise adjusting presentation style and content for the audience; - Managed relationships with technical decision-makers. - Coordinated proof-of-concepts with deep technology experts; lead architecture design sessions with technical decision-makers.
August 2000 --- February 2003
Business / Strategic Competencies: - Responsible for managing relationships and resolving marketing and promotional issues; - Defined firm's middleware strategy and business plan with other SMEs; - Transforming business needs into requirements and outlining implementation strategy; - Business case development and proposal writing/management; - Enterprise organizational consulting; outsourcing (offshore/near shore) vs. re-organization; Technical Competencies: - Defined training needs for different stakeholder groups; gave training sessions as a start of the change management effort; - Built and Lead testing teams; - Integration technologies SME (Vitria, SeeBeyond, Tibco, WebMethods); - Enterprise Data Modeling.
Programmer / Consultant
April 1995 --- June 2000
- Development of client/server and web applications (SDLC knowledge – Waterfall methodology); - Database design; - Enterprise application integration implementation including integration with ERP and CRM software (SAP R/3 (HR), Siebel); - Formulated test strategy and control metrics for various projects; - Technical expert recommending tools and tech strategy to Steering Committee; - Mentoring of peers.
AdaptabilityTrustStrategic thinkingSelf-disciplineProactivityProblem solvingPerspectiveInnovative thinkingInterest in knowledgeIndependenceCoordinationCollaborationApproachabilityAttention to detailWillingness to compromise
Master International Business in Marketing from University of Maryland University College in 2003
BChE in Chemical Engineering / Environmental Engineering from Georgia Institute of Technology in 1994