Since March 2014
-Providing excellent customer service. Greeting customers with a friendly professional attitude and ensuring all needs were met promptly. -Providing excellent bar service and advanced level cocktails. -Stock rotation and maintenance of restaurant and bar area. -Money handling and invoicing.
June 2014 --- August 2014
-Head of catalogue project, working with minimum supervision, contacting suppliers via phone, email, telephone conferences and face to face meetings with aim to improve the quality of the Amici catalogue. -Head of disclosure project involved contacting suppliers to renew or implement disclosure agreements. -Working on customer services when needed. Contacting suppliers via phone and email to ensure quality customer service for our clients. -Working in a flexible team environment on many tasks from admin work to categorisation projects. -Excellent filing and organisation of work to provide efficient hand over of projects at end of internship.
November 2010 --- December 2011
-Working as part of a team to pack parcels and move them to the next stage of delivery at a fast and efficient pace. -Working to pick items for delivery to be packed whilst meeting strict deadlines and targets.
January 2008 --- March 2010
-Personal care of residents including bathing, dressing and physical presentation. -Development of personal independence including arranging social events within the home and visits to friends and family. -Monitoring of health and behavior to be reported to senior staff. -Impeccable documentation keeping skills: weekly weights, turning sheets and much more.
February 2006 --- August 2008
-Responsible for serving at the counter ensuring quality products and excellent customer service. -Ensuring work area was clean at all times. -Rotation of stock and maintenance of store front. -Money handling. -Preparation of food products both cooked and uncooked.
ApproachabilityCommunicativeCreative thinkingFlexibilityInterest in knowledgeKindnessOptimismAdaptabilityAnalytical thinkingOrganizationProblem solvingSelf-confidenceTrustStrivingSociability
BSc (Hons) Biomedical Science in Biomedical Sciences, General from Glasgow Caledonian University in 2015